Every Anara plan includes an amount of AI usage, and sometimes a heavy stretch of work uses it all. Reaching your limit is normal, nothing is wrong with your account, and nothing you've made is affected. This article explains exactly what happens and what your options are.
Before you reach it
When you get close to your limit, Anara shows a notice in the sidebar or above the chat input so it never takes you by surprise. You can dismiss it, and it won't reappear until after your next reset. The Usage menu in the left sidebar always shows your percentage used and your next reset time.
What happens at the limit
Anything already running finishes. A response that's generating, an import that's processing, or a view that's extracting completes normally. Anara never cuts off work mid-task.
New AI requests pause. Sending a chat message, using AI in the editor, importing files, and running extractions wait until your limit resets or you add credits.
Your message isn't lost. If you send a message at the limit, it stays right there in the chat input, ready to send again.
Everything else keeps working. Reading and annotating PDFs, browsing and organizing your library, writing notes, and revisiting past chats and their answers are all unaffected.
Your options
Wait for the reset. Free plan limits refresh daily and paid plan limits refresh weekly, on a rolling basis. Your exact reset time is shown in the Usage menu and in Settings > Usage.
Upgrade your plan. Each plan tier includes a substantially larger limit. See Anara plans to compare.
Add credits (paid plans only). Workspace owners and admins can add credits to keep going right away. Members can click Request credits to email their workspace owners and admins.
Note: Limits apply to everyone on a plan equally, and support can't raise them. Upgrading or adding credits are the two ways to get more usage.
Why you might reach it faster some weeks
Usage depends on what you do, not just how often you chat. Long conversations, large or many files, more powerful models, and Deep Search all use more of your limit than quick questions on the default Auto model. If you're reaching your limit more often than expected, see Understanding usage limits for what draws on it.
If something looks wrong
The meter says you have usage left but requests are blocked? Refresh the page. If it persists, contact support.
Think your usage was counted unfairly? Reach out to support with the chat or task in question. The team can review it.
