After uploading a file, Anara extracts its text and indexes it for AI search. Most files process without issue, but some don't produce the full content you'd expect. This article explains what each status means and how to fix common processing problems.
Understanding full text statuses
The Full text column in your library table shows one of these statuses for each file:
Available — Full text was extracted successfully. The AI can search and answer questions based on the complete document.
Abstract only — Only the abstract was extracted, not the full paper. Typically happens with papers imported by DOI or URL where the full text is behind a paywall.
Content unavailable — Anara couldn't extract readable text from this file. The file is stored but the AI can't search its contents.
Video / Website / Note — Non-document types handled differently; standard full-text extraction doesn't apply.
Why content might be unavailable
Paywall-restricted papers. The most common cause of "Content unavailable." Download the full PDF through your institution and upload it directly, or use OCR software before uploading.
Password-protected files. Encrypted or password-protected documents can't be processed. Remove the password before uploading.
Corrupted files. A damaged file may upload but fail to process. Try re-downloading or re-exporting the original.
Complex formatting. Some heavily formatted files (complex tables, forms, certain PPTX layouts) extract incompletely. Exporting as a simpler format — PDF from the original application — often helps.
What "Abstract only" means for research papers
When you import a paper by DOI or URL, Anara fetches what's publicly available. If the full paper is behind a paywall, Anara imports the metadata and abstract only. To get full-text access, upload the PDF directly if you have it through your institution or personal subscription.
Tip: When importing papers, use Import by DOI or URL for a quick metadata grab, then upload the PDF separately for full-text AI access.
How to fix processing issues
Re-upload the file. Delete the existing file and upload again. Transient processing errors sometimes self-resolve on a second attempt.
Download full-text PDFs. If a paper shows "Content unavailable," try downloading the PDF through your institution and uploading it directly. For scanned documents, use OCR software to add selectable text before uploading.
Export to a simpler format. If a DOCX or PPTX is extracting poorly, export it as PDF from the source application, then upload the PDF.
Remove file protection. Decrypt or unlock password-protected files before uploading.
If a file still won't process correctly after these steps, contact support via the Support menu in the bottom left sidebar with the filename and a description of the issue.
